Hand and Stone

Therapist was very nice but the massage wasn't that great. Not enough pressure and didn't like the technique

Knowing the protocol, a hot towel was used on my back at the beginning of my session. Given the option, I would have chosen the mini hot stone if offered to me instead of the towel, which is not protocol.

I'm when I booked the appointment I asked for deep tissue massage but ended up with a Swedish massage

Excellent facial.

I was about 3 min late i think everything is good but afterwards felt the massage ended quicker than usual so my fault a bit late but shouldn't lose time in massage either

I can't put my finger on it. I just thought it was good, but I didn't walk out being wowed.

The massage was good, not great but good. We discussed doing full body skipping face/scalp but she didn't do my feet which is one of my favorite parts

Yves, the massage therapist and the whole team are very good at their jobs. I am always made to feel welcomed and appreciated. Yves always offers me a customized experience.

I requested to have a female massage therapist, and the receptionist explained I would have a female and shared their name. The name was pretty gender neutral. I was caught off guard when the massage therapist was a male. It was fine and he did a great job! However I would appreciate more clarity next time! Thank you!

The woman who did my massage didn't really interact with me. While I appreciate the massage, would have been nice to be a little more friendly instead of straight business.