Hand and Stone

3126 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

7600 Dr. Phillips Blvd,
Orlando, FL 32819

Jacleen

By Jacleen | 5/11/2022

Lily is always wonderful and makes sure all my problem areas are addressed. She always goes above and beyond to help me relax and feel rejuvenated after my massage!

EmmyR

By EmmyR | 5/10/2022

My visits there are always great as the esthetician first looks at my skin and makes recommendations for what my skin needs. I trust her to make the right recommendations and my skin looks great.

Amy G

By Amy G | 5/8/2022

Vanessa is an amazing masseuse and I look forward to my appointments with her. I enjoy having a membership so that I can pay in advance. Great experience overall!

Anonymous

By Anonymous | 5/8/2022

The massage therapist was amazing. I would go back just for her. The location itself I am unsatisfied with. I booked 2 massages and facials back to back almost two months in advance for Mother’s Day. Appointments were confirmed. Even the morning of the team member let me know my guest didn’t have 2 services available so I opted to use one of my services so she could receive our planned massage and facial. After our massages her facial mysteriously disappeared. They said it was canceled accidentally. I didn’t want to make a scene in the waiting area but that was suspicious being that an hour earlier I had transferred a service over to my friend. They offered us a free upgrade at our next visits but honestly that doesn’t make up for the accident made. We both have children and taking time to come into the spa together took a lot of planning and for my friends appointment to disappear unexpectedly makes no sense. Also- the “free” upgrade which comes out to $15 does not make up for the time wasted or accident made.

Anonymous

By Anonymous | 5/7/2022

Hanna is very knowledgeable and committed to her client

Anonymous

By Anonymous | 5/7/2022

Delores is amazing! She takes time to listen to your problem areas, checks in with pressure, and gives feedback! Highly recommend her!

Anonymous

By Anonymous | 5/6/2022

Ease of making the appointment. Friendly staff. Felt great afterwards.

Kitty

By Kitty | 5/3/2022

Staff is always friendly and area clean. Services provided top notch and exceed expectations. Feel welcomed.

Catherynne

By Catherynne | 5/2/2022

The overall experience is very pleasant and VERY consistent! It isn't great one time and only okay the next - the staff knows the strengths of their staff well. They make good recommendations when you describe what you want/need - they know who can give those results. I am highly satisfied with the Dr. Phillips location. I tried another branch and had only an 'okay' experience. I really like this location.

Scarlet

By Scarlet | 5/2/2022

Massage therapist knew where to help with my knee problem. Telling Amanda my body issues she knew what to do. I felt relaxed after massage was completed & my knee felt great