Hand and Stone

The cost of services are a tad high but otherwise, I was highly satisfied with the lady who did my facial as well as, the service by the people at the front desk.

Lights weren’t turned back on after my appointment so it was hard to get dressed and ready to leave in the dark and the switches didn’t work.

Nothing negative to report. Highly recommend services here, very friendly staff and easy to make an appointment.

1, appointments are hard to make with preferred therapists 2, some of therapists could not hold standards like others 3, prices kept moving up with the same services, but why?

Good experience

The massage therapist did a great job and the pressure was perfect, I was relaxed and felt a lot better at the end of my massage

Need something better service wise

There is always room to be better and provide better service. For example, I wish that there were more female therapists available. There is currently I think none that are available in the evenings. Also would like that therapists asked if it is ok to put oil on hair. Or would be nice to have some diffusers in the room for aromatherapy experience. Last time the aromatherapy oil was applied to hair - that’s all. Also I think a few last times there was no music in the room.

The cost is a little high and there is not much availability of a preferred employee.

I was completely satisfied!