Hand and Stone

Service was good as a whole; my esthetician was friendly, on time and walked me through everything in detail. I've had facials elsewhere, where I've left feeling my skin has been more worked through / extracted, whereas after this service, I had more breakouts and the problem areas I came in with were more aggravated. I'd try again, but a different facial type and expectation.

I had a massage with Symon 2 months ago and it was the worst experience because I couldn't get an appointment with Attila who is AMAZING! symon was rude to me, didn't ask about the pressure, farted right by my face and was extremely rough throughout the process like he was mad at the fact that he had to provide a service. I tipped him only because everyone deserves a living wage but that didn't sit well with me at all. You should hire more therapists like Atilla and Stephen who retired during covid.

I am highly satisfied with my experience with hand and stone. But I've been coming for years now and I know the staff is very friendly and make you comfortable.

It was a great massage service. I don’t really want to give my opinion about anything else. In case I end up coming back to the location. Thx

Therapist was a bit brisk but massage was good; treatment room was bit cluttered

Massage price has become that expensive that I am not able to leave a top for the therapist even if I was specifically asked for it. Also, it is more expensive than what my insurance covers.

Could have worked the area of concern more. Wasn’t enough pressure in the are. Needed more focus on the back area of concern more specifically

It would be nice to have the option to book back-to-back appointments online, automatically.

I need extra padding on the face holder part of the massage table to feel comfortable. Symone adds another cushion but it’s just a poor design that needs replacing as I am never 100% comfortable on the table

Overall my experience with Hand & Stone has been great with excellent staff that are knowledgeable about their services. The prices or discounts could be better but aside from that I have no complaints!