Hand and Stone

Prefer more of rolling motions over pressure points. I should have told her at the time

Comfortable booking slots Receptionist warm welcome Massage therapist bubbly nature

I was highly satisfied with my experience - I just don't get massages often so maybe my responses made it seem like I wasn't satisfied!

The massage therapist used oil in my hair when massaging my head The sheets could have been better quality

I really enjoyed my massage, the room was very nice at clean and the receptionist was very friendly in explaining the membership and small talk. I did find the room to be a bit hot, but it was also a very hot day outside!

I am highly satisfied with everything at hand and stone except for the table set up. The quality of the sheets as well as the feel of the table through the sheets takes away from the experience. Better quality of sheets recommended.

It will be nice to have water again or tea but I think that’s a covid restriction right now. In the summer it would be nice to offer cold towel too!

The receipt can be electronic and sent automatically, so that we don’t need to bring a piece of paper home. ( I mean these days even signature could be electronic while legal as well)

I felt pressured by the receptionist to buy the membership. I didn’t like that. The masseuse was great tho.

Overall experience was good. A bit more can be done to make the experience great. For example, the room was a little cold, i could hear some noises from outside the room