Hand and Stone

2647 ratings
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Location

11 Disera Drive Unit 250,
Thornhill, ON L4J0A7

ek03

By ek03 | 1/21/2019

I enjoyed my massage! This was my first experience with hand and stone. It was comfortable and clean. If I could give one piece of feedback it would be to maybe send an email with confirmation. I got a phone call after I booked online and they said my appointment was at 1 PM, however when I arrived they said it was at 2 PM. I live nearby, so this was no big deal, however I can imagine for people with more intense personalities they would have been upset. It did not ruin my experience in the least, I fully enjoyed myself and would definitely come back! MY massage therapist, Natalia was great and knowledgeable for my prenatal massage!

Anonymous

By Anonymous | 1/18/2019

The friendliness of the staff was very inviting and comfortable.

Anonymous

By Anonymous | 1/17/2019

Michael is the best!

Anonymous

By Anonymous | 1/14/2019

Love the relaxing spa like setting that begins as soon as you enter reception. Very happy with the massage I received from Sophia. Will definitely continue with her to help with the pain problem I've been experiencing.

Anonymous

By Anonymous | 1/12/2019

Very professional and friendly staff. RMT asked specifically about what kind of pressure I preferred and if there were any places I would like him to focus on.

MarisolC

By MarisolC | 1/11/2019

I was able to recieve a free foot massage treatment on top of my body massage treatment because there was a 3 day promotion. My massage therapist, Leslie is always courteous and mindful of my comfort. I really appreciate when he takes his time with the massages. I appreciate the final detail of a glass of water at the end. In addition, I was given the option to freeze my account instead of withdrawal so I can still obtain lifestyle membership prices and keep my points. The receptionist was very knowledgable when I questioned about this option, which helped me change my initial decision. She tended me during my appointment, but I forgotten her name. Both her and Leslie deserve recognition for their exceptional interpersonal skills and customer service.

Anonymous

By Anonymous | 1/10/2019

I like the facial and all experience

Eva R.

By Eva R. | 1/10/2019

I had the best massage ever!

Rr

By Rr | 1/9/2019

I was in a lot of pain which was relieved by the message

Danielle SG

By Danielle SG | 1/6/2019

I have been a member at Hand and stone for a number of years. The staff are professional, kind, clean and very good at their jobs. It is a pleasureable experience everytime I come and I highly recommend it all my friends and family. When I have had issues they have been dealt with professionalism and resolved quickly