Hand and Stone

I am satisfied with the massage but the cost has increased quite a bit over the last 18 months. You should consider grandfathering those who is been loyal members for many years.

Massage therapist found all the areas where my muscles were very tight and she did a great job. I felt very relaxed and satisfied.

Susan wu and Wilfred are just the best. Their pressure and their knowledge always hits the spot. I would like to pay a little less but they’re worth it.

Friendly staff. Professional RMT Perfect ambiance for MT

Therapist was experienced in her delivery of services. Her massage techniques were excellent. I will be more specific on my next visit to have my problem areas addressed.

The Manager / Receptionist explained over the phone and then again in person about my package details. Everyone was very knowledgeable and caring. My massage therapist had a great understanding as to where my pain was located and how best to resolve it

Membership points? What is that?

I was quite frequent before COVID its nice to be back and see that things are still great with service, reception.

I enjoy coming to Hand and Stone. Reception is are always welcoming and have a smile. I love my therapist. She’s friendly. She asks where my pains and aches are and what I’m looking for and she always make sure that the pressure is just right for me. I do find the rooms look a little tired they could use a little bit of an update. At times, I wish there was some option for a scent in the oils that they use. I know a lot people are allergic to it so perhaps that’s why you don’t use scents. It’s just a personal preference but not a big deal.

The front desk staff are very friendly and welcoming. The RMT is very skilled and good at their job. Checking in and out was efficient.