Hand and Stone

My esthetician was very knowledgeable and friendly. I just didn't like how expensive the face cream was. It is good stuff but I doubt I will buy anymore products of this type.

I was highly satisfied because from the greeting I received as I walked in, to the expertise of the RMT, to the farewell as I left, everyone was exceptionally friendly.

The booking through my email was super easy and the response was quick. The people were friendly even before the massage therapist knew she was going to be assigned to me. There was good information at the end of the massage about how to relieve pain beyond massage.

I was so pleased by the receptionist's willingness to honour a free scalp massage! Neither of us could recall how this service ended up on my booking (no one remembered booking it!) and she so willingly credited it to me for free. That was going above and beyond. In addition, there was another mix up with my booking (both my RMT and I didn't realize it was a hot stone massage until I was paying). Alicia was SO generous in her apology and I was of course understanding as I too forgot that it was a hot stone booking. The receptionist immediately credited me back the difference for the hot stone (which I had paid for) on a gift card. You guys are great!

Computer system has some issues ... there was confusion about whether or not I had used all my massages (bought in a six-pack). I received an email saying I had one, and had been told the last time I had one left, but when I arrived for the appointment I was told I had used all my pre-purchased 'assayed.

Good, firm massage that eased back pain and shoulder tension, as requested.

I really appreciate how I'm acknowledged immediately upon arrival. The therapists available at this location take great care of their clients and are highly skilled. The rooms are clean, the decor is modern, and the ambiance is so peaceful.

Wonderful staff and services.

Always friendly reception, nice ambiance and clean. Friendly massage therapists who are all very good.

1) Friendly staff 2) Knowledgeable massage therapists 3) Nice surroundings 4) Reasonable price