Hand and Stone

3429 ratings
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Location

310 S. Stratford Road,
Winston-Salem, NC 27103

Anonymous

By Anonymous | 3/14/2024

Friendly staff, on time, relaxed & enjoyed the service

Anonymous

By Anonymous | 3/12/2024

The quality of Joseph’s massages is what makes me keep coming!!

Sandra A

By Sandra A | 3/11/2024

This is the 2nd time I have had a massage with Donita. She is absolutely awesome and if I could I would give her a 10 score. She is an excellent massage therapist and is very sweet and kind. Love her energy.

Mary B.

By Mary B. | 3/11/2024

I had booked a 10:30 appointment for massage. I arrived early, a little before 10:30 and checked in fine. No issues. Except I waited, and waited and waited and other customers were being helped but I was still in the lobby. Finally, I had to ask the receptionist at 10:55 if there was a problem as my appointment was at 10:30 and nobody had taken me back for my massage nor did anyone tell me or apologize about any delay. The receptionist had forgotten about me and asked me when my appointment was and then she said "oh she must be running behind". Finally about 10 minutes later my therapist took me back for my massage after I waited over 30 minutes. Completely unacceptable. Also, the receptionist told other patrons about the new call button on the side of the beds if they needed assistance but I was never told about this as well.

Tracy

By Tracy | 3/9/2024

The staff was courteous, made me feel welcome. They spoke respectfully to me and made sure I was alright during the massage

JB

By JB | 3/6/2024

LaTarsa was an amazing massage therapist. Leah took care of all our needs and future appts at the front desk. Her personality and attitude is of great value to your business.

Anonymous

By Anonymous | 3/5/2024

It was an environment that made me feel comfortable and relaxed. The receptionist did make me feel welcome and made it seem like I was important to them. My therapist was great, and she communicated to me about what she was doing with the pressure while massaging me.

Anonymous

By Anonymous | 3/5/2024

Over all a great job well done

Anonymous

By Anonymous | 3/5/2024

Was my first facial The process was explained clearly and was very soothing.

Mildred

By Mildred | 3/1/2024

My experience was phenomenal!!! My esthetician is very knowledgeable.