Hand and Stone

2561 ratings
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Location

1210 S. International Parkway Suite #114,
Lake Mary, FL 32746

Anonymous

By Anonymous | 8/14/2021

I do not receive receipts at checkout and I am not sure the records are adequate. They should return to providing bottles of water at the end of massage.

Chris S

By Chris S | 7/7/2021

50 minute massages have now routinely become 45 minutes yet the membership price has gone from $49 to $59 so now I pay more for less time. Now I look for introductory offers at other companies when I need an extra massage.

James B

By James B | 7/6/2021

I was ok with the service.

Anonymous

By Anonymous | 7/3/2021

I was very satisfied with the couples massage I received with my partner. However, Hand & Stone is much more expensive than other spas in the area. To justify this price, it would be nice to include other amenities (champagne, etc.)

No thank you

By No thank you | 6/11/2021

My massage and therapist were excellent! However, he had a really bad body odor and it was hard to get past that. It was quite overwhelming.

Anonymous

By Anonymous | 5/29/2021

Not satisfied with suggested sell. And not transparent with explanation of charges prior to that all were add ons to already base price. They neglected to mention the total until I had to turn over the credit card.

Anonymous

By Anonymous | 5/28/2021

I feel good and satisfied.

Anonymous

By Anonymous | 5/20/2021

My facial only lasted about 35 minutes

Jean P

By Jean P | 5/16/2021

Also has a facial. Felt greasy. Facials are all about the upsell. Not interested in facials there anymore.

Anonymous

By Anonymous | 5/10/2021

I have been very pleased being a customer/member of Hand and Stone since 2019. My only complaint, which is completely out of my control, is the turnover of the masseuses. I have had 3 different masseuses since starting my membership, and have enjoyed them all individually, but have been forced to find a new masseuse due to their sudden departure from the spa.