Hand and Stone

2018 ratings
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Location

27920 Chagrin Blvd.,
Beachwood, OH 44122

rxmama22

By rxmama22 | 5/8/2022

This was my first time there and my massage was amazing. My therapist used wonderful pressure and worked a lot of my problem areas. Would have loved some addition time on my lower back problem area but I left feeling relaxed and with less aches then when I came in. I’m looking forward to my next appointment and first facial next month.

Rw

By Rw | 5/4/2022

I am very much enjoying my experience as a Hand and Stone member. I feel pampered and valued every time I attend. The experience is always positive.

Gloria C

By Gloria C | 5/3/2022

I was Highly Satisfied with my experience at Hand and Stone because of my message therapist, Ashley. Ashley is a great message therapist, and she always targets my problem areas allowing me to feel better. I’m always satisfied with the ombiance of the room.

Cherie

By Cherie | 4/27/2022

After not being able to enjoy massages for almost 2 years due to Covid 19, I looked forward to this and loved every minute of it. It was pure heaven as Alexis worked on my problem areas.

Saraha

By Saraha | 4/26/2022

My massage therapist was very thorough and knowledge and friendly

Mira B

By Mira B | 4/25/2022

The 2 therapists I had at my most recent sessions were AMAZING! I hadn't gotten a massage in over 4 months & really needed it! They both were extremely good. I have had 1 mediocre service but most have been at least good if not great. I don't like that packages can't be split up so that I could get two 75 minute sessions out of 3 paid sessions. I want to get the full value of my payments! Splitting sessions should generally be allowed & they are at another competitor's services. I don't like that 90 minute massages are really 80 minutes and that 1 hour massages are 50 minutes. I think that memberships should provide full 1 hour and 1.5 hour massages, especially with the recent price increase. Perhaps, non-members would get the shorter sessions for the higher price. I also don't like that the 80 minute massages seem very difficult to schedule with VERY little availability. In general, there needs to be more availability within a 1 week time frame for people who need to schedule last minute. The company should have enough on call therapists to be able to accommodate last minute schedulers. I have never seen all the rooms used up, so the issue is labor.

Anonymous

By Anonymous | 4/23/2022

Enjoy the services, convenient location, and great staff

Christins

By Christins | 4/20/2022

Entire staff is Very accommodating and friendly. Love my therapist

Anonymous

By Anonymous | 4/20/2022

In addition to the friendliness and professionalism, I found my Hand and Stone experience to be quite relaxing and a stress reliever. My therapist was prompt and wanted to make sure she serviced me well.

Anonymous

By Anonymous | 4/20/2022

I had never had a massage before so I really didn't know what to expect.My massage felt great and the therapist made me feel right at home. Great experience