By Ciara | 11/20/2020
I always get Natalie. She is the best therapist there and I have tried many. I really like her because she is knowledgeable, gives good pressure, and professional. Jamie is always so sweet at reception and always remembers me, as does Pam. I feel like I know them and I always feel welcomed. Very clean facility and I have no concerns of Covid because of this.
By Kelsey G | 11/19/2020
Great and friendly service. Very professional and knowledgeable in all areas. I look forward to returning to prenatal and facial appointments in the future!
By S. Hall | 11/19/2020
Pleasant atmosphere. The staff was very polite & helpful. I will be returning. Ashley was an awesome therapist
By Anonymous | 11/17/2020
My aesthetician was very friendly, easy to get on with, was knowledgeable and did a great job. I felt at ease and enjoyed the experience.
By Priscilla P | 11/14/2020
The staff is always friendly and professional. The massage therapist always does a great job. I never have to wait to long for my appointment to start
By Verlinda P. | 11/14/2020
This was my first Professional Massage and I enjoyed it. Years ago I had a Massage and it was a bad experience. So, I'm looking forward to my next visit! Thank you for an Awesome experience!!
By Gloria C. | 11/11/2020
I’m always very satisfied with the customer service I receive from the Beachwood Hand and Stone. Ashley, the message therapist is the BEST! I’m always very relaxed and pain free after my message. The peaceful and quaint environment adds a wonderful ambiance to the experience.! I would definitely recommend Hand and Stone.
By Cathy M | 11/11/2020
Very friendly staff. Pam is great in reception. Had Nicole for my first facial ever, loved it!!!!! Ashley also did a great job with my massage as well. Felt so much better when I left!!!!
By Nancy P | 11/10/2020
Ashley is absolutely wonderful. She is always very happy and friendly. She gives a great massage. The receptionists are also very friendly and helpful. I definitely will continue my membership. The only problem I have is the distance. I have about a 40 minute drive so I wish Hand and Stone would open a facility closer to Hudson, Ohio.
By Keisha D | 11/8/2020
Great customer service