Hand and Stone

The ladies up front were so kind and welcomed me by name. Harold was extremely professional and focused on my back which was hurting when went in. Harold always asks what kind of pressure and also if there are areas of focus. I love my membership!

Time it took to book was easy. Fast to get us in. And time available was great. Receptionist were amazing !

Love this Hand and Stone location! The staff is so warm and friendly and easy to communicate with. I always feel heard and comfortable. I’ve had a wonderful experience with every staff member I’ve met.

Everyone in the reception area was very nice and attentive. Morgan, the aesthetician, was great. Very knowledgeable, nice and gentle with my facial.

I was able to get in same day via the waitlist, which was wonderful! My therapist was excellent and did exactly what I asked to help my pain.

The massage completely relaxed me.

This was my second time seeing Lana for a facial. She's incredibly friendly and knowledgeable. I look forward to future appointments.

Ashby is personable, knowledgeable and has a wonderful caring disposition.

The receptionist greeted me by name and Solomon is very responsive when I describe my areas of pain.

I really enjoyed my service and my esthetician. However, the reception had a poor attitude when I was checking in. I was told to come 15 minutes early to my 8am appointment, but when I arrived at 7:45, the receptionist said I should be in reception before 7:50 and “don’t do it again”. I was given a gift card for my service (purchased by a member) and the purchaser was told that the gift card would cover the entire cost of the service. However, because I didn’t sign up for a membership after my service, I was charged the non -member price and had to pay an additional $60 out of pocket (not including the cost of upgrades I had agreed to pay for). I don’t care for the predatory sales nature of the business.