Hand and Stone

At my location, my massage therapist was one of two therapists that were promoted to Senior therapist several months ago. Because of this promotion I am now charged $10 extra just for having her give my massage. I do not agree with this at all. That's great that she was promoted, but Hand and Stone should pay for her raise and not us. I book a massage with her because I like her and the job she does. I'm not alone as I have to book my next appointment months in advance. She is the reason why I and others keep coming back to Hand and Stone. Pay her more as a senior employee, but I should not have to pay more just because she was promoted. It's like getting your hair cut or car repaired - you go to a place that has employees that know what they're doing, and that's why you keep taking your car to them or getting your hair cut by the same person. But you don't pay extra because of who works on your car or who cuts your hair. There is a set rate no matter who does the work. In a way this says the rest of your employees aren't as good and don't give as good of service. I thought all Hand and Stone employees provided a high level of service, but your pricing says different.

So satisfied I bought a membership!

Always a relaxing experience. Everyone is so friendly. My facials have really improved my looks. Ty.

Casey asked what was bothering me and listened to what I said and worked that area. The result is that it feels so much better even a week later.

Easy, efficient , friendly, quality

Shiloh is highly trained massage therapist . The warmed table was relaxing. Shiloh is very kind and professional.

Atmosphere is warm and welcoming. I am offered water, bathroom. Visit. A comfort place to wait.. I know my therapist. Nd she knows my needs.

My head was in the clouds after my massage with Alex, I was so relaxed. I do some pretty intense exercises and my muscles get super crabby and cranky. She successfully put them in their happy place.

I have a membershipp there and have not been able to use it due to covid they remembered me and was very pleased to see me back i bought a friend in for a massage and se was very pleased with the service and she lives close to your location and she was very pleased with that a she does not like to drive. Overall the service and massages were very good and we both enjoyed them.Thnk You Jeri

Cassidy is FANTASTIC massage therapist. Only wish her time didn’t book up so quickly. The only downside of appts at H&S is the obsessive and repetitive form completion. Once I’ve got signed release forms on file, please don’t make me complete the exact same for every single visit … it’s ridiculous (even if for “legal” reasons). Thanks!