Hand and Stone

Maruca is wonderful. I will keep coming back as long as she is there! The initial time I tried to sign up online was frustrating. I ended up calling the spa and got excellent service over the phone. I am pleased so far with the products Maruca recommended and that I purchased - I would appreciate being told the cost of products at the time I am considering the purchase. Again, Maruca and the receptionist and facilities are very good and I do recommend them to others.

It was easy to book an appointment and the therapist was very kind and did a great job focusing on areas that I asked for help in relieving stress

The customer service from each staff member I encountered or spoke to was amazing. They were extremely kind, thoughtful, and friendly. I could tell that each member truly cared about the customer experience from start to finish.

I love the calls, text messages, and emails to confirm and remind of the appointment. Some ppl may feel inundated but I needed all of the notifications to be sure I wasn't somewhere else! Thank you!

Therapist listened to my special needs and followed through, asking periodically if the pressure was done and how I was doing. Membership allows me to have guilt deee massages monthly.

Everyone are really helpful and always makes us feel welcome. They accommodated my aesthetician at my schedule because my original plan was for massage. I requested Maruka and she is great! Thank you Hand and Stone Reston!

Maruca is great at what she does. I've been seeing her for over a year and always leave looking like a million bucks.

The Massage Therapist, Marcus, knew exactly how to apply pressure and massage the area where I had pain. My visit was highly successful. The lady at the reception desk was also helpful in telling me about the membership. The spa is within walking distance of my home, and I look forward to returning.

I thought the service was great and effective.

It’s a comfortable place where I feel relaxed and cared for. It’s a calming experience.