Hand and Stone

2321 ratings
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Location

11647 Fountains Drive,
Maple Grove, MN 55369

Anonymous

By Anonymous | 4/20/2023

The therapist did an amazing job and explained the benefits as he went

Anonymous

By Anonymous | 4/18/2023

On time . Knowledgeable therapist. Warm room.

Anonymous

By Anonymous | 4/17/2023

I like that the service is consistently great every time.

Lynne J

By Lynne J | 4/15/2023

Corrina is the best and very knowledgeable and pleasant, she listens to my concerns and makes recommendations as to solutions . I was extremely disappointed in my massage being canceled, this isn't the first time the massage was canceled or the employee that I booked with was not correct. I will not have another massage at H&S/

Anonymous

By Anonymous | 4/15/2023

I had a great 60-minute massage with Mike to start my Saturday morning. He was personable, but not too chatty, and focused on key areas of muscle tightness.

BLSmember

By BLSmember | 4/13/2023

Cleanliness, timeliness of appointment and friendliness of staff are all factors of why I continue my membership

Michelle Morgan

By Michelle Morgan | 4/7/2023

Morgan was excellent. However, when leaving, I was using one of my husband's monthly membership fees for this service both corporate terms and conditions state 3 transfers per year allowed. Also sign at front desk confirms this as a membership benefit where member fees are stated but no other fees are indicated for a transfer. That said, the hand and stone establishment charges an additional $10 fee to a transfer. Under common law a legal disclosure must be made to charge this fee. They are hiding a fee and demanding payment without exception. Unable to show in wring anywhere that this is a know fee. No reconciliation was offered. The amount is not significant but the point is it is not disclosed.

Anonymous

By Anonymous | 4/6/2023

Nedeziah is the best - you need to clone her

Anonymous

By Anonymous | 4/5/2023

I look forward to my monthly massage. The only suggestion is that it doesn't always appear that the time starts on time and the full hour massage is given. With the amount we pay, I want to maximize the value.

Peggy A

By Peggy A | 3/31/2023

my therapist was good i felt relaxed after pressure was perfect