Hand and Stone

742 ratings
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Location

3211 Preston Rd,
Frisco, TX 75034

Nancy S.

By Nancy S. | 1/3/2024

Clarence and Kimberly Thomas were both excellent. They knew what they were doing and had good communication skills. Both were professional. My only complaint was after booking my appointment, on the day of my appointment I was called and told they had made a mistake because the person who was to do my facial was on vacation. I had to reschedule for a week later.

WAM

By WAM | 1/2/2024

Good service Kindness Security

Anonymous

By Anonymous | 12/31/2023

My therapist listened to me and helped me immensely by focusing on the troubled areas. There is no wait, once you arrive and check in, the therapist greets you and takes you back to the room.

Anonymous

By Anonymous | 12/29/2023

Staff and service always excellent

miss_jay0045@yahoo.com

By miss_jay0045@yahoo.com | 12/28/2023

The professionalism of the technician. Pressure of the massage. I felt very much relaxed after the massage.

QueenVee

By QueenVee | 12/19/2023

My whole experience was influenced 100% by your massage therapist Clarence. He is highly skilled with his touch and this is something that is very important to someone like me as I have Sjogrens syndrome. Having someone who is intuitive to what’s going on with me is 100% important and feeling it in my muscles is key to not making me sick after a massage. My health is very important and finding someone like Clarence’s touch and intuitive nature was key to me signing up for membership. Without him I would not have returned. Hip hip horay for Clarence! Give him a raise.

Anonymous

By Anonymous | 12/16/2023

It was difficult making the appointment and i don't recall that happening before. Hard to get anyone to ever answer the phone! Kimberly T was great, as always.

Anonymous

By Anonymous | 12/16/2023

There was a staffing issue when I got my massage. The therapist had to step out but she handled it with grace and kindness. Her service was excellent. She handled it so well that it absolutely will not impact my return. In fact, I look forward to my next service with her

Justgorjazz

By Justgorjazz | 12/16/2023

Sloane was very informative and very intuitive about my needs. The office was clean. The front desk receptionist was very friendly also.

Anonymous

By Anonymous | 12/9/2023

Lena was very good