Hand and Stone

Kaithlyn was wonderful, gave a great massage, I was relaxed and enjoyed my massage

Oh there’s always room for improvement. I don’t think it’s the best it can be.

I marked not satisfied with the notifications because when I book an appointment, I will receive a call, email and text confirming the appointment, even if the appointment was made within 24 hours. I am over confirmed. In addition, I hate the sales pitches. I'm just there for the appointment. Please don't try to sell me any additional services every time I book.

Well I guess the enhanced hand therapy was nice but the amount of money too much

The facility only offers a Swedish massage. I have had other types and could Have benefited from them. My therapist didn’t Ask if I need a specific area for concentration before the Swedish massage.

I felt not enough effort or work was done in comparison to rewards I pay monthly as well as money spent on upgrades. I used monthly reward plus $80 upgrades but I was not satisfied by service efforts

It was a very pleasant and relaxing experience, however I did not see much of a difference in my skin after the appointment. It was about the same. I’ve gone the previous year and definitely saw immediate improvements.

Everything went on schedule.

Products was very high- wanted to purchase

I would be more satisfied if I was able to get a discount on every service provided because I’m a member. I also would like to have a non-cash option to tip.