Hand and Stone

too much oil used throughout the massage. Not enough pressure can be given. Same move when focus on specific areas.

no hot towel when massage was over. No massage to hands most of the arms. No massage to thighs.

I really like my therapist, but when I tell him about problem areas he doesn’t seem to address them. Otherwise he is excellent, super kind and gives a great massage.

It wasn’t that I wasn’t satisfied, I just feel my skin may have broken out a little more at first. I will wait to see how it does in a couple of days.

I had an excellent experience with Penella, who did my facial. I would happily have another appointment with her. I rated my experience as highly satisfied with her. Otherwise the reception area was fine, as was the front desk person. The place was clean and welcoming, though quite chilly.

Though the services were great and the therapist was wonderful I felt that the sheets, blankets and towels are in need of replacement. They feel rather worn and look tired. Also, at one time I was able to buy a moisturizing cream (body butter) that worked wonders on my dried skin, however, there is currently no such product for sale at the North Brunswick location. I would like to see something like it come back to the inventory.

Waited over 10 for massage and not the first time. Facial right on time

The masseuse sat down on a stool for the majority of my massage which I had not experienced before. It felt like she was barely applying any pressure or even focused on completing my massage.

The receptionist was having difficulty checking me out, I had a gift card and she had problems applying it to my account.

One therapist did not take into consideration of others receiving a service and speaking loudly in the hallway disturbing my session. Loud banging noises were coming from the room next door, which also disrupted my session. It should be a rule that ALL employees and customers use their inside voice, whispering, to be considered of those who are in the process of their sessions so that not to disturb the mood.