Hand and Stone

Alleya was really great in doing my facial. Front desk staff was very nice.

Very friendly customer service. I’m always satisfied with the service. I like my massage therapist Holly, very accommodating.

Everyone is highly attentive and receptive to my needs when I arrive. I appreciate the consistency and professionalism, while making me feel at ease.

The music needs an improvement. The music helps me relax quite a bit during a massage and I don't feel like H&S has traditional "massage" music. Also, the provider cannot adjust the volume in the room. There also always seems to be a problem with the head rests. They slip and slide all over the place, and I keep hearing that it's going to be replaced/improved but it doesn't happen.

This was my second appointment with a new esthetician. She made me feel at ease right away and was very helpful in explaining the rewards program. The treatments she recommended have been very helpful in treating my aging skin.

Megan is amazing, she knows what she does and has a good energy that you can feel. She likes her work!

The massage therapist applied the correct pressure that I had requested. The aches were attended to in a thorough manner. The tips given were helpful. The therapist was overall very knowledgeable.

Overall, the best part of my experience was the practitioner, esse of booking, and professionalism felt and observed throughout the entire visit. In the past, my experience has been a feeling of sketchy vibes associated with massage places. I'm glad I gave hand and stone a shot and kept my appointment. I will be back.

I really like the massage therapist at this location. I've gone to Redmond a couple of times due to the schedule but prefer Bellevue.

I enjoy getting my monthly facials and feel my skin is better as a result.