Hand and Stone

I remember in the past how wonderful the faci was. It was not the same. She was super friendly and full of knowledge but it just overall blew me away.

She talked WAY too much during my massage. I just wanted to relax but she kept giving me tips and pointers about my pregnancy.

I was asked about any specific areas and said my neck and base of the neck and shoulder. Neither were touched. I didn’t real any better the rest of the evening or next day.

It would be a great add on if the environment had some aromatherapy going on instead of only having it as a $10 add on

I prefer a firmer massage which I feel would have helped one of my problem areas much more.

The facial was very enjoyable and massage were just fine. There was nothing outstanding but there is nothing wrong with it either. I gave both women a nice cash tip. I have been to other spas that have lockers in the waiting room & offer teas & fruit flavored waters. I know this should not make any difference but it sure is nice. But with that said all your staff is very friendly and knowledgeable and your office is clean. I will be back.

No real reason. I think for highly satisfied I need above and beyond service

Requested a scalp massage along with facial and was told there would be an additional charge.

I have plantar fasciitis and I never seem to get the best massage in that area. I bring it up a lot but I don't get as definitive an answer on it being able to be massaged or not.

Perhaps have a quieter area for waiting and recovering after your massage that isn’t out front next to the busy door. Not conducive to a peaceful environment to put you in a relaxed state. Felt like I had to take my post water drink as I walked out the door.