Hand and Stone

I’ve never had a facial that didn’t include a shoulder massage. I did not have one this visit, and I was disappointed. I had a mask on for about 10 minutes, so we sat there chatting, but no massage

Wanted to use my $5 for product but was told I could only use it to upgrade services

I wish my aesthetician had taken longer on my add on service of feet. Other than that it was good.

The only problem is the difficulty it is to find appointments, however I understand and appreciate that there is a staff shortage and they are working to remedy this. The therapists they do have are wonderful.

The service was good but I was looking for more information on how to better take care of my face.

It’s nearly impossible to book an appointment and the receptionists are selectively friendly to guests. It doesn’t create an inviting atmosphere.

I was high satisfied

I was highly satisfied. My aesthetician, Liz, is very knowledgeable and friendly.

Massage technique was nothing that I’ve ever experienced before and I’ve had hundreds of massages. No long strokes or organized process to make me feel relaxed.

Costs went up but overall service values did not. Competition in the area is more competitively priced with walk in services whereas I could not get a walking service here if I tried. Additionally, that I didn’t get notified of the price hike is frustrating. While I understand economics, it made base assumptions that it wasn’t past my threshold for poor availability at a higher cost. If my aesthetician was no longer there I’d drop you in a heartbeat.