Hand and Stone

2340 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

480 North Orlando Ave; Suite 110,
Winter Park, FL 32789

Jil Bee

By Jil Bee | 9/25/2020

Great service, friendly staff, no pressure to purchase more products

Anonymous

By Anonymous | 9/22/2020

I was highly satisfied with the receptionist that checked me in and my facial experience. Unfortunately, I am not happy with my massage experience because my masseuse uncharged me $20 without asking if I wanted to add the hot stone service. Because I purchased several products at the front on my way out, I did not realize until I was emailed my receipt after arriving at home that I was charged $79 for my massage. I think it is unethical to not inform your client of additional charges especially when the service was not requested by the client!!!

Sparkles

By Sparkles | 9/22/2020

Always excellent - Rochelle up front is so professional and kind. Elizabeth excellent as well

LK

By LK | 9/20/2020

Excellent service and highly trained therapists

Bill

By Bill | 9/18/2020

Always the receptionists are very friendly and nice and make you feel comfortable there. The reception area is spotless always clean neat and very presentable. The aesthetician was very friendly willing to engage in conversation very professional and age your way just to be around.

LisaM

By LisaM | 9/18/2020

My massage therapist Bree was very friendly. The front desk staff were friendly and upbeat. Everyone did a great job.

Andi D

By Andi D | 9/18/2020

I was satisfied with my experience because the ambiance was relaxing, my massage therapist (Esmerelda) was amazing and very talented - she listened to my every need- and it was an overall great service.

Nurse Theresa

By Nurse Theresa | 9/17/2020

The Therapist was amazing and the entire experience was great. First time coming but not the last. Thank you.

Anonymous

By Anonymous | 9/17/2020

Josh always does a great job and listens to the areas that are causing most discomfort and spends extra time on those areas!

VR

By VR | 9/16/2020

Carolyn, the esthetician really took the time to address all of my concerns. She was attentive and thorough. She explained the different facials, products, and was very knowledgeable about her craft.