Hand and Stone

Another guest brought company with him (his brother that seemed to have some social challenges). This person was talking very loudly in the reception area during the wait for his brother, asking question after question after question to the receptionist, taking their attention away from guests in front of them. I understand that some people have challenges, but the receptionists are not adult daycare providers. I think it was inappropriate for another guest to expect front of house staff to entertain and watch his company. It made the waiting experience very annoying as he was loud and obnoxious to those around him. I come here to relax and rehab after CANCER treatments. I also asked front of house if this happens often, and they said almost every time the brother has an appointment he goes too and waits the full 50 minutes or more in the waiting room.

My therapist is skilled and friendly. The receptionist is funny. I appreciate the me time experience.

Many people at Hand & Stone make sure that they pay attention to detail and listen to their clients needs

I enjoy the ambiance. Ali is very welcoming, knowledgeable and pleasant.

Mary is highly knowledgeable and pleasant to work with. I had pulled a muscle in my back in February and Mary was amazing in terms of how she addressed the tightness in my back. I left feeling much better than when I arrived.

Priscilla is amazing, she's knowledgeable and friendly. We have the best chats. My massages always helped me relax.

Thanks a lot for this massage! It was my first time and definitely worth the hype. The amazing woman who did my massage really helped me feel comfortable and relaxed, the pressure was on point and I absolutely loved the little head massage at the end. I definitely recommend getting Nickie if you come here she is excellent!

Please stop putting lemon in the water in the reception area. I have airborne anaphylaxis to citrus.

Overall experience was simple and quick. I was happy to have my appointment changed from 50 mins to 90mins last minute as I needed it very much. Therapist was fantastic, applied just the right pressure and ensured I was comfortable at all times (prenatal).

Friendly staff. Esthetician Maryam is absolutely wonderful - professional, knowledgeable, friendly and caring. She is asset to your business - she is why I’ll be returning