Hand and Stone

Very nice receptionist. Everything looked wonderful. Great massage. Loved it. The one thing I'm not satisfied with is the "Tippy" jar, if you will. It's like we are being shamed into giving a humongous tip. Aren't the people there getting paid well enough that we have to pay for the massage and give the suggested tip of almost 50% of what we paid for the massage? PLUS, we HAVE to pay an outrageous amount for processing. My massages are great, but recently I had a facial that was not great. She would apply a lotion, wipe it, wipe the remainder on my collar bone and repeat. She did that three times and that was all she did. Then I had to be shamed by the "Tippy" jar to give her a tip for horrible service. So, in summary, I do NOT like the "Tippy" jar and I will start tipping according to service rather than being shamed into. I do appreciate the privacy of it where I don't have to tell the world what I'm tipping as before.

Personnel are always friendly and the reception area is clean and relaxing too! Appreciate the masseuse taking time to find out what my needs are at each service.

I'm always Highly Satisfied when entering the doors of Hand & Stone. The service is always exceptional. The staff is Highly knowledgeable of the products and service they provide.

The fact that Brent is back! He is absolutely amazing. Also, I only see Niki, no does facials like she does.

Othello is amazing. I feel comfortable and relaxed. The location is convenient. Staff is friendly and welcoming.

It was an excellent experience. The only reason I won't come more often is the cost.

I truly enjoyed my visit there. My name is Terrance Stroman and I am a cancer patient I couldn’t finish my massage but my wife enjoyed hers. Thank you very much. Your staff was absolutely wonderful.

The facial was very thorough and relaxing. The estitician was very experienced and attentive. I highly recommend Nikki.

Nikki performed a great facial. She was knowledgeable and very pleasant! Will definitely see her for another facial.

Lucy was professional and kind. She is very gentle and knowledgeable. I will definitely ask for her again!