Hand and Stone

Everyone was extremely welcoming and warm. Very nice atmosphere.

I enjoyed my facial but I was expecting more in terms of services that came with the facial. I have gotten facials before and they usually come with a shoulder or neck massage. So it was a little disappointing or to receive one as part of the service.

It never fails. The receptionist does not appear educated on what to charge or not charge. I expect it every time now. The only time my checking out went smoothly is when a manager handled it herself.

The pressure on my back was perfect. But the same pressure was applied to my legs which need not so much

On the phone, I requested my usual massage therapist, Philip. The receptionistgaveme two optionsfor Philip's available times. I chose the later appointment (6:30pm). Upon arrival, I was placed with a new therapist, Hector. Philip was never available for the 6:30 appt. although I was told he wouldbe my therapist at 6:30pm. I was very angry & disappointed. I continued with the massage because I had arranged my schedule to be there and the specials ended that day. I live in Humble and drive specifically for Philip's services.

1 hour massage and it was done in 40mn

Went early for first time hoping to get tour and questions answered. Was given an epad to answer questions. Therapist was timely for appointment and very good.

Didn’t feel that the massage was worth the money. Didn’t apply the right amount of pressure. Most importantly, I showed up 15 min early, I was taken back 5 min late and they ended 10 min early

I think there is a mistake, or I accidentally clicked the wrong choice. I was quite satisfied with my experience. Everyone was friendly and professional. I will certainly go back.

My favorite massage therapist, Leo, is no longer at this location.