Hand and Stone

1250 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

12520 Memorial Dr.,
Houston, TX 77024

Anonymous

By Anonymous | 4/5/2021

Esperanza is a terrific massage therapist and is very knowledgeable and personable. The physical location is clean and well kept and the front desk is efficient.

Anonymous

By Anonymous | 4/5/2021

Esmeralda is great, and very knowledgeable in massage. She gives great tips for after as well. I'll be back soon for sure.

CBlack

By CBlack | 4/2/2021

Mickey dod a great job. She showed me the "emergency button" and asked me about my problem areas and if there was any area she should avoid. She asked me about my pressure preference and was responsive anytime I gave feedback. She showed that she care about me enjoying my massage by verbally checking on me through the session. I will definitely request Mickey for my next appointment.

Jody L

By Jody L | 3/31/2021

Triston listened to my concerns and worked on them all. His skillful knowledge relieved my pain and I will return to see him.

Laurie

By Laurie | 3/29/2021

I have been a member for several years and the Memorial location is my favorite. The massage therapists are all very good. Esmerelda is the best! I normally get add-ons with my massage and this is a great option. The front desk staff is always helpful on the phone and pleasant in person. I would like to see add-ons menu available when you check in and the price. I have not had a facial with my membership, but I look forward to doing this soon. Great team at the Memorial Hand and Stone!

Judy N.

By Judy N. | 3/27/2021

Honestly Ramona is the best therapist I've ever had. Every time I have a session with Ramona, I feel like a whole new person walking out. She is so knowledgeable, so skilled, so professional, and overall such a great masseuse! Truth be told, I've considered my membership with Hand and Stone numerous times since signing up. But since working with Ramona, I will continue my membership there until Ramona goes elsewhere. I'll say that most of the therapists at H&S are good (excluding Julie who is just not compatible with my needs and was so bad my friends swore to ever return to H&S). But Ramona is the only one who is skilled enough to keep me from straying to other spas. Her massages have got me raving to friends about and recommending H&S to all my colleagues, family and friends.

Anonymous

By Anonymous | 3/25/2021

Calling is quick and easy to make appointments. I keep trying to do them online but the system is difficult from my phone and I've had issues with signing in to my account every time I try to log in. My massage therapist, Esmerelda, is amazing and I'll continue coming to see her! Note, I didn't notice the reception are cleaning the chairs in between guests leaving. I assume they did that maybe after I left the waiting area. There are signs on every other chair not to sit to allow for spacing.

Anonymous

By Anonymous | 3/24/2021

Everyone is so polite. Friendly and very helpful

Kristen

By Kristen | 3/23/2021

What a warm and inviting place, friendly and knowledgeable front staff. Ying was wonderful and gave me the perfect massage! Perfect place to relax!

Darla Sh

By Darla Sh | 3/20/2021

The staff is always friendly and helpful. Jody was so great I felt so relaxed and not sore when I left. I have already recommended her to a friend.