Hand and Stone

544 ratings
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Location

4801 W Park Blvd Suite 441,
Plano, TX 75093

jodif

By jodif | 9/18/2021

I loved the quality to the work of Wendy, the massage therapist and Mimi, the aesthetician. I enjoyed the treatments, was relaxed and I got exactly what I expected. Two things I wasn't as happy about were, one, while I understand the upselling process, I didn't find it to be upfront regarding the price. I'd've been really upset if, when I checked out, I found the facial was more than double what I expected to pay. When I asked, the upcharges were explained very well. I'm wondering though, if I hadn't asked, would I have been told? The second thing is I wish I'd been offered water. When I got to my car, I realized I was thirsty. This in my previous experience has been basic. Water after massage. Thank you!

Amanda

By Amanda | 9/17/2021

All the staff members are very kind and welcoming. The front desk representative during my visit was so warm and we had a lovely conversation before and after my facial. Sara is an amazing aesthetician. She always does such a great job with my facials and takes the time to explain everything to me.

Anonymous

By Anonymous | 9/5/2021

The facial I had was the best I have ever had. The person who did it was awesome, I felt so relaxed. I believe her name was Sacha.

Anonymous

By Anonymous | 9/1/2021

Massage was great and listened to what I needed. Facial very helpful

Latoya B.

By Latoya B. | 8/15/2021

The staff was very friendly. I loved the calming music and atmosphere in the room. My skin looked so much better after my facial!

Sophia Panda Mom

By Sophia Panda Mom | 8/13/2021

Great first time experience they were all so friendly and will to listen to my issues and answer my questions.

Hope J

By Hope J | 8/1/2021

Sarah is fantastic. Very knowledgeable and professional, listens to my needs and adjusts my treatment to that.

Anonymous

By Anonymous | 7/26/2021

Katherine did an amazing job with the massage. She was knowledgeable and friendly. She applied right pressure and listened to my what my problem area was and did a great job relieving the pain in the area.

Anonymous

By Anonymous | 7/18/2021

Felt like my concerns were being addressed and any recommended upgrades were targeting specifically my skin type.

Rhonda N

By Rhonda N | 7/17/2021

Wendy is the best! My deep tissue massage was exactly what I needed!