Hand and Stone

My mom bought me a gift certificate for Mother’s Day worth $139.99. I was told I was only able to receive the introductory facial, worth $79.99, for the amount on my gc, and if I wanted enhancements I would have to pay for them out of pocket when clearly my extra $60 on the gc should have gone towards that. So I feel like Hand and Stone stole $60 from my mom and what could have been a helpful experience from me.

I had both a deep tissue massage and a facial. The massage was a bit too intense and left some mild bruising (I bruise easily). I’ll speak up more next time. The facial was wonderful and relaxing.

The receptionist is extremely pleasant. Maddy is same and provided detailed explanations during my facial. My first message with Stefan was pleasant and he was detailed.

The appointment was available as a walk in. The receptionist comped aroma therapy because of the wait. The facial focused on my acne as required.

Therapist was very good. Staff was very welcoming. Staff was very knowledgeable about the services.

Staff are always very friendly and accommodating. My appointment was kept on time. The staff are efficient with my time and I felt that I received the service that I asked and paid for.

The only complaint is the music the chose to play. It was extremely repetitive and getting annoying to hear a full hr of

Everyone was so very helpful

My aesthetician is great! She is friendly, knowledgeable, thorough, and the best facial experiences I have ever had. The staff is friendly; the facility is very clean. I have a good experience every time I come in.

Focused on my target areas, regularly checked to assure my comfort and understood my pain and how to relieve it