Hand and Stone

1937 ratings
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Location

1570 Egypt Rd,
Phoenixville, PA 19460

Steph Z.

By Steph Z. | 5/9/2023

Brian is always very attentive to my needs and problem areas. He is friendly and personable, plus cares about your wellbeing. I have recommended him to my wife and now we both plan to go to him regularly to keep our aches and pains away while releasing stress of life. I would recommend him to anyone looking for a good massage therapist.

Brian

By Brian | 5/9/2023

The whole experience was great from booking the appt, to the two women behind the desk when I walked in greeting me and helping me get checked in, then Danielle came out and greeted me and walked me back to the room, explained everything asked if any questions or concerns. And during the massage asked if I needed the pressure more or less, and tried to get deeper under my shoulder blade where I’m having a lot of my pain and aches. After my appt I went out and had to rebook with her and set up the two more appts and Join the club. And yes I will def tell others to go. I only wished that there was an about the different people who work there and what their experience or best at doing was on the site. I know I had a great massage but if someone is better at helping with constant pain I would have liked to go to them as well to see.

Anonymous

By Anonymous | 5/8/2023

My therapist was fantastic. He listened to exactly what I wanted and did it. He was very friendly and welcoming. I would definitely request him again.

Anonymous

By Anonymous | 5/5/2023

Brian is one of the best massage therapists I’ve ever had, the spa is clean and relaxing, from desk staff are welcoming and friendly

Patti H

By Patti H | 5/3/2023

Sabrina is great and explained I detail the cryo facial I love the outcome and will continue to use her as my provider

Rp

By Rp | 5/3/2023

From my phone conversation with Amber-to coming in person and meeting Amber--through my massage from Tina Marie----to saying good bye to Amber--excellent! Pleasant and knowledgeable.

Peggy S

By Peggy S | 5/2/2023

Avery was a complete professional and very knowledgeable! My skin has never looked or felt so good!😊❤️

Linda T

By Linda T | 4/27/2023

I really enjoyed my facial with Lisa. She was extremely knowledgeable, professional, and friendly. My skin was glowing and I looked years younger after my facial.

Anonymous

By Anonymous | 4/25/2023

The massage therapist used the pressure I requested, the room was clean and the temp was satisfactory.

ken H

By ken H | 4/24/2023

This particular agency is OUTSTANDING and I will return despite chronic disappointment with the Hand and Stone corporate organization. The most recent inexplicable SNAFU involved trying to book an appointment on the webpage. This organization is about as user friendly as a dead toad and I discover new negative issues EVERY time I engage, which is why I seek to avoid dealing with it. This time, I sought to schedule an appointment online... what a waste. I logged in with unique username and password; so you know exactly who I am, and indeed, greeted my by name. The scheduling was fairly straightforward. Your insipidly irritating organization recognized that I had unused packages available and even computed a cost for this scheduled visit at $0.00. Then for some vapid reason your webpage insisted on having my credit card information. WHY??????????????????? There was some little note about a $1 charge, which I did not care about, but again, WHY????? So let's recap: You positively identified me and greeted me by name... Rightly, computed that the cost of sought-after service would cost $0.00... Then you want me to give you confidential and unnecessary financial information (with some note about $1). If I did not show for this appointment, I had more than enough credits to charge my account... so, WHY DO YOU INSIST ON PROVING TO ME OVER AND OVER AND OVER AGAIN WHY YOUR ORGANIZATION IS SO INSIPIDLY UNRESPONSIVE AND IRRITATING