By Anonymous | 11/29/2021
My experiences at this Hand and Stone have all been positive. The staff is very considerate. My concerns surround the online scheduling. It seems everytime I try to schedule on line there is an issue. The system doesn't seem to recognize that I'm a member. When I try to get offers that were advertised in an email they never get applied. If I am able to use an offer, it is because a receptionist made it happen, sometimes cancelling the online reservation and starting over. Please improve the online system! I often am working on my schedule and want to make my appointments when the store isn't open.
By Karen M | 11/28/2021
My massage therapist understood the assignment. I asked for a specialized massage and she was able to do that particular one. She was also very knowledgeable and pleasant to talk to. I highly recommend her and will be see her again.
By Teachmepcs | 11/21/2021
Anna was excellent and she helped me to relax which is what I greatly needed! She was very friendly, bubbly and I loved her spirit! I would recommend her to all my family and friends!
By Anonymous | 11/21/2021
Was given amazing care. Great customer service. Staff was friendly and welcoming all around.
By Nikki S. | 11/21/2021
I was very highly satisfied with front desk service. The therapist was very knowledgeable. The service area was very clean.
By Liz T | 11/20/2021
The facial experience was great and the esthetician was very knowledgeable about the product. She was very professional. I will be back soon.
By Anonymous | 11/20/2021
My pains were relieved.
By Rachel G. | 11/18/2021
Hand and Stone is always an incredibly welcoming, calming, and relaxing experience. The facility is clean and inviting, and the services are always excellent.
By Kevinh | 11/18/2021
Good service,friendly staff, clean.
By Anonymous | 11/15/2021
My therapist, Brittany, is absolutely amazing!!!!