Hand and Stone

1444 ratings
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Location

6455 Dobbin Rd Unit 50,
Columbia, MD 21045

Anonymous

By Anonymous | 11/29/2021

My experiences at this Hand and Stone have all been positive. The staff is very considerate. My concerns surround the online scheduling. It seems everytime I try to schedule on line there is an issue. The system doesn't seem to recognize that I'm a member. When I try to get offers that were advertised in an email they never get applied. If I am able to use an offer, it is because a receptionist made it happen, sometimes cancelling the online reservation and starting over. Please improve the online system! I often am working on my schedule and want to make my appointments when the store isn't open.

Karen M

By Karen M | 11/28/2021

My massage therapist understood the assignment. I asked for a specialized massage and she was able to do that particular one. She was also very knowledgeable and pleasant to talk to. I highly recommend her and will be see her again.

Teachmepcs

By Teachmepcs | 11/21/2021

Anna was excellent and she helped me to relax which is what I greatly needed! She was very friendly, bubbly and I loved her spirit! I would recommend her to all my family and friends!

Anonymous

By Anonymous | 11/21/2021

Was given amazing care. Great customer service. Staff was friendly and welcoming all around.

Nikki S.

By Nikki S. | 11/21/2021

I was very highly satisfied with front desk service. The therapist was very knowledgeable. The service area was very clean.

Liz T

By Liz T | 11/20/2021

The facial experience was great and the esthetician was very knowledgeable about the product. She was very professional. I will be back soon.

Anonymous

By Anonymous | 11/20/2021

My pains were relieved.

Rachel G.

By Rachel G. | 11/18/2021

Hand and Stone is always an incredibly welcoming, calming, and relaxing experience. The facility is clean and inviting, and the services are always excellent.

Kevinh

By Kevinh | 11/18/2021

Good service,friendly staff, clean.

Anonymous

By Anonymous | 11/15/2021

My therapist, Brittany, is absolutely amazing!!!!