Hand and Stone

Receptionist is amazing - I can't remember her name but she is always outstanding in her demeanor and communication. My facialist was also great. She customized the treatments to my needs. The one thing I don't love is the limited availability of treatments. Lots of workday, daytime appointments, not enough in the evenings/ weekends.

Joy is an excellent massage therapist, I really had a relaxing experience.

Like the ease of booking. Like the friendliness of the staff. Like the consistency of the service.

Good experience. Survey is too long.

I was on time and well taken care of.

The massage therapist listened to my needs and executed. She also checked in with pressure.

Lo is an amazing massage therapist who always gives me the best experience! I feel relaxed, rejuvenated and peaceful after our session. She definitely has healing hands:) Also, the staff in the receptionist area are very personable and helpful. I always look forward to my monthly massage and feel it has helped my overall health.

Staffing seems to be an issue since I had two sessions canceled back to back. That was very disappointing since it took so long to get them and then wait for the appointment in the first place. I have dozens of sessions to use and these last-minute cancellations were very impactful to my personal/work schedule.

I love Lo, Joy, and Suzette - but they were not available. I was a bit wary to try a new therapist - but was extremely delighted with how awesome Laurie was! Now I have more options! Yay!

Great customer service!