Hand and Stone

Love Briana

GiGi gave a fantastic massage. Jessi gave an amazing facial.

Overall, my experience with the Sugarland, TX location was wonderful. The staff was extremely friendly, the massage therapist was AMAZING, and really worked on my target areas. I did encounter problems in getting my membership started. My initial massage was gifted to me. Upon signing up for a membership afterwards, I stressed how I wanted to make sure I was charged for my membership and anything else moving forward. Unfortunately, my brother, who gifted my initial massage, was charged my membership instead. I am still working that out with Hand and Stone now.

I like the convenience of the location to my home. I also like the membership because it makes me schedule time for a massage or facial each month to pamper myself and relax. I wish the monthly membership fee would stop being increased though. I started my membership at $49.99/month & it is now $79.99!! Also, my location has a real problem with turnover --- maybe someone should look into the management of the location. They can't seem to keep employees!

I had two problem areas and Brianna touched on them and helped considerably.

The knowledge and skill of LaDonna makes every massage a pleasure. Convenient location for me. Clean, well managed facility

Charity was excellent at asking and addressing all the trouble areas I needed to have work on. I felt very relaxed during and after the massage, my pain was alleviated all week!

Enjoy the time . Very friendly.

Pam is very friendly and makes me feel comfortable. Her facial massages bring me relaxation and beautiful skin. My skin feels renewed and refreshed.

Easy to book appointment. All personnel helpful and friendly. Masseuse focused exactly where I asked, with exactly the right amount of pressure and my problem is much better. My only complaint is the hard sell every time I check out. Every. Time. I know all about your membership and I’m not interested. This doesn’t bother me enough to stop coming but next time I will have to be clear up front I am not interested, stop selling. And who wants to have to do that every time?