Hand and Stone

1018 ratings
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Location

550 I Governor Ritchie Highway,
Severna Park, MD 21146

Anonymous

By Anonymous | 9/26/2020

Sharita was awesome

Melissa L

By Melissa L | 9/18/2020

I told John what my problem areas were and he made sure to work on those areas to help me to relax. He asked me many times if the pressure was ok as he was doing some deeper tissue work to ensure that I was comfortable. After it was over he made sure to give me thorough instructions on how to take care of myself afterwards to lessen the possibility of me being sore, as well as being very knowledgeable about why the things he was telling me to do would be helpful. I'll definitely book with him again in the future!! 😁

Therese-Marie

By Therese-Marie | 9/18/2020

I have been a member for several years now. While I have always enjoyed getting massages at H&S, my experiences in the past year have been the best so far. I always have Sherelle as my therapist now, and she and I have a wonderful synergy. I am extremely pleased with the level of cleanliness and hygiene, especially in light of the pandemic. I'm also happy with the updated web presence, ease of booking, and even the music currently being used in the facility. Overall, I feel both relaxed and energized when I go to H&S. My one complaint is that I do not like our tip-heavy culture. I would rather pay a higher price for each massage than feel I am subsidizing the company by providing a large chunk of the therapist's earning through tips. I know this is common in the industry, but I resent it. Sherelle is worth the money I pay her, but I feel H&S should pay her what she is worth and not expect me to add another 40% out of my pocket (a fee that I cannot submit for FSA reimbursement, besides). This criticism may sound harsh, but I feel strongly. Otherwise, I am very happy with H&S and with Sherelle in particular.

Anonymous

By Anonymous | 9/16/2020

John is a great massage therapist. I have problems with my knees and get a trigger point massage from him and always feel better when I leave.

G

By G | 8/19/2020

Melissa was awesome! It was my first time getting Brazilian wax, and she made me feel comfortable. She knows what she’s doing, and you can tell she loves her job!

MB

By MB | 8/14/2020

My esthetician was wonderful. She took my concerns to heart and did an excellent job on my trouble areas. She’s the reason I created a membership.

Kelly B

By Kelly B | 8/8/2020

I’ve been a returning patron for years and only ever experienced one problem which was corrected as soon as possible. I’ve been seeing Thomas lately and he is very talented and always does exactly what I need done!

ELLEN F.

By ELLEN F. | 8/6/2020

The massage met my needs and made me feel relaxed during this stressful time.The folks behind the counter went out of their way to help me pick services to enhance my next visit. I had a very satisfying experience.

Gigi

By Gigi | 8/6/2020

Hand and Stone is always welcoming, clean, and punctual. I've had many great massage therapists including Heather and Elizabeth. They listen and fulfill your specific requests.

Anonymous

By Anonymous | 8/3/2020

Always very professional when it comes to customer service. The therapist was very knowledgeable about areas that needed attention. Overall very pleased with their staff, atmosphere, and service