Hand and Stone

1842 ratings
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Location

4091 Mallory Lane Suite 124,
Franklin, TN 37067

Deanna P

By Deanna P | 1/18/2022

Nick is a wonderful therapist who is knowledgeable and thorough. He addressed my specific needs and I left feeling much better than I did when I arrived. The front desk staff was friendly and helped ensure my next appointment was booked.

Anonymous

By Anonymous | 1/18/2022

The waiting area is clean. Massage is good. Massage room relaxing.

GatorGirl

By GatorGirl | 1/15/2022

Great service, excellent massage and warm and inviting reception area and attendants. I was also offered water before and after my massage. I bought a membership that was made simple to do!

Anonymous

By Anonymous | 1/15/2022

Everyone is friendly from the time you walk into the building and walk out. Renee is an outstanding esthetician. She is very knowledgeable and always does a fantastic job. I highly recommend her for any kind of facials.

Anonymous

By Anonymous | 1/12/2022

There have been heavy rotation in staff at front desk and the knowledge is not the best when calling to schedule specific service. My appointment was also canceled randomly, then it was booked again (without any contact!) a few days later but I was never received day before reminder call. It is just starting to feel a bit frustrating and the extra charges instead of firm pricing for service is not ideal. We are also going to be our of state quite a bit starting at end of month so do not want packages to accumulate again.

Linda S

By Linda S | 1/11/2022

Loved all the visits there. Great facials and massages. Due to my financial situation I cannot continue the monthly package but would like to book appointments periodically in the future.

Anonymous

By Anonymous | 1/11/2022

For over a year I have had the same therapist. She is familiar with my issues and suggests things to help. It is always appreciated that she verifies each session whether there is a new problem.

Anonymous

By Anonymous | 1/9/2022

Massage was exactly as desired. Therapist listened to my desires and incorporated into the session. Reception is always friendly and the place is always very clean.

Anonymous

By Anonymous | 1/5/2022

Brendelle is amazing.

Anonymous

By Anonymous | 12/30/2021

Renee is great to work with