Hand and Stone

I feel my appointment was handled well...I was concerned that not much time is available to book appointments. I also do not like the covering on the face/neck support. My acupuncturist uses disposable ones and I wish hand and stone used the same. I found it very claustrophobic and suffocating. Hard to relax when challenged with breathing.

I have been seeing Kenny for more than 2 years, and have recommended him to others. My only "problem" is having to wait a month to see him. He is obviously very popular.

Staff is great. Feel they care about clients, maintain a comfortable, friendly atmosphere, and provide exceptionally professional services. My problem was with membership out of Pembroke Pines, FL...not in any way with Portsmouth location.

Aria is very friendly & knowledgeable. She spends the time discussing how I was doing with my skin care during the shut down. I was especially satisfied with my appointment. It was great to get back to it!

Because Kenny is the Best there is! He focuses on my needs with the best intentions. I will ONLY BOOK WITH HIM. I look forward nto seeing him on my next appointment. I appreciate his devotion to the art of massage therapy.

Laurie does a great job working out the kinks in my shoulders! She zeros in and gets the knots loosened up, using the right amount of pressure. I look forward to my next visit in two weeks! I had a previous experience at another company where I was not treated in a professional manner by the front staff. Everyone at Hand and stone has always been courteous and very helpful.

I have had both great and not so great experiences at Hand & Stone. Unfortunately, the few massage therapists I adored are no longer with the company.

The knowledge and care of the person giving me the facial. It appeared that all care was taken to keep myself and my daughter safe while receiving a facial. In addition, the person also practiced safety and care for al well being.

Have been very disappointed in the high turnover of the massage staff. Just when I find a compatable therapist they leave. I recognize that life circumstances cause some of the moves, but my experiences have been unreasonable.

They make you feel comfortable and welcome