Hand and Stone

The atmosphere was very calming and relaxing both in the waiting area and massage room. My massage therapist did an excellent job and continually checked on me in regards with the pressure being applied. Very satisfied overall!

I am disappointed in the fact that at each of my appoints, if I go with the service recommended, I do not gat any type of massage. I have complained at the front desk and they have the same response each time, that there should always be at least a few minutes of massage to the head, arms and hands.

Everyone is friendly

Latoya took the time to discuss my needs. She actually listened and commented as I spoke. She then targeted areas that needed special attention and “worked out” some knots very expertly.

The therapist was excellent, which compensated for the satisfied/dissatisfied selections

The massage provided me with much needed relief.

The staff was amazing. The esthetician, Jessica, made me feel comfortable and satisfied and she had great recommendations. The receptionist was very friendly and she answered all of my questions.

The services have always been exceptional at Waterford lakes. When I initially joined I looked forward to an on-line booking process vs having to call for an appointment. This past fall I received an e-mail regarding and online booking process, and the e-mail instructions for syncing and existing account raised some concerns about how the process would actually work. Recently I tried to use the process to set up an on-line booking account, however initial indications are that the process was not successful. It is disappointing to have to call each time to schedule a service.

Ashley gave me an amazing massage. She concentrated on my trouble spots which really loosened my sore muscles. I slept very good and felt so much better the next day.

Tried to book at Lake nona again and couldnt get appt again. So happy waterford could take me