Hand and Stone

No particular reason.

The rug in the massage room needed to be vacuumed. There was the sound of drilling during my massage. The cost is expensive.

I was satisfied

So far, the only therapist that was able to really help me with my aches was the very last therapist I saw. She was truly amazing and I will never go to anyone but her again.

My massage therapist Franklin was fantastic, the other staff was nice, and the room was clean. It's just hard to compare Hand and Stone to other spas where there are robes, relaxation areas, saunas, etc.

This was my first time and hand and stone. I received a gift certificate. I get a massage monthly or more often. I usually go to a high end salon so my expectations are extremely high. The massage was good for someone who is going to just relax and and unwind. I like a deeper massage. The lady who gave me the massage was really nice and I genuinely felt like she was doing her best though. The facial lady was also really nice too but my face is really red and sensitive since I left.

Hard to find a deep tissue massage that gives enough pressure. When checking out was almost charged 67 instead of the 22 that I should have been charged. If I didn’t question it and someone else wasn’t asked to help I would have been charged wrong.

No particular reason...I just didn’t consider it exceptional .that’s why I mostly answered satisfied...but I will b back

I was highly satisfied. Due to finances I will need to discontinue services. Once I’m back to norm, I will renew.

I should have specified the areas I preferred to massage. The arms and legs had equal time than areas that needed more focus.