Hand and Stone

1733 ratings
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Location

6625 Falls Of Neuse Rd.,
Raleigh, NC 27615

BrittT

By BrittT | 1/5/2022

The first time I’ve had this therapist and she was great. Exactly what I asked for with most attention on problem areas. The pressure was firm and perfect for what I needed. Maybe my best massage with Hand and Stone to date.

ShayG

By ShayG | 1/5/2022

I had a difficult day and was running late for my appointment. On my way there I received a call letting me know that they were able to move me to another time a lot so that I would be able to receive my full service. It made by day. Elise was excellent. I usually go to Jackie so I wasn’t sure what to expect but I wasn’t disappointed at all.

AnnieM

By AnnieM | 1/2/2022

My therapist was very friendly and kind. She did a great job asking what my “needs” were and then attending to them. She was professional and courteous during my visit. I really enjoyed my visit.

Sonya P

By Sonya P | 1/1/2022

I have osteoarthritis in my lower back and hips. My massage therapist knows where my trouble spots are and how to loosen my joints when needed, and gives a great relaxation massage as well. On an earlier visit, my aesthetician directed me to a product you carry that does wonders for my rosacea, replacing an expensive medication recommended by my dermatologist.

Libby

By Libby | 12/27/2021

My services were exceptional. I left relaxed and feeling like I spent my money well.

Sherryl M

By Sherryl M | 12/23/2021

Kristin was so friendly and professional. She shared with me the areas on my face that were really dehydrated. Due to an upcoming surgery, we agreed that I should return when I’m healed!

Cindy S

By Cindy S | 12/21/2021

I thought it was very professional and friendly! The facial felt good and the easthatician was great. I was satisfied with the results!

Vee A.

By Vee A. | 12/20/2021

All the massage therapists I've seen (three total) have been excellent. The facial was okay, but I'm just not a facial person, nothing to do with the service itself. I did experience a problem last time I went. I tried to use a gift card I had purchased last year around the holidays. The card would not pull up. The receptionist Rebekah, was super nice and helpful. We both worked on resolving it for a while. She had an idea of why it wasn't working and reached out to the IT department for further assistance. I tried to access the transaction where I purchased the gift cards via old bank statements but had used a credit card that was no longer active and did not have access to the online statement anymore. After almost 30 min I paid another way and left, Rebekah said she would try to figure it out and gave me a discount for that days service for the inconvenience. 20 min later I got a call, she had figured it out and activated the cards for use (there were multiple cards from that purchase!). The staff there is so awesome. Highly recommend H&S to anyone and love getting friends and family gift cards there!

Anonymous

By Anonymous | 12/19/2021

Liz was excellent. It was late on a Sunday afternoon and everyone was pleasant and helpful. I decided to become a member and plan to get a monthly facial.

Brooke S

By Brooke S | 12/14/2021

Ben was absolutely fantastic! He made sure I was comfortable and the pressure was good throughout the appointment. He listened to the areas I wanted focus on and he made sure to focus on those areas. It was a great experience all around!