Hand and Stone

Everything was really good, the only thing I would say could have been a little bit improved was waiting on the aesthetician but she kindly explained that she had gotten delayed with another client. Both professionals who served me were very kind and courteous, while also being attentive to my needs and preferences. The only thing I can't yet comment on is how well the products I purchased will work but I appreciate the aethetician's great input on what my skin needed.

The service by the esthetician was great and customized to my needs. She provided recommendations without trying to sell me.

Cheng is an exceptional massage therapist. He truly cares about his clients by taking the time to determine the issue and how to properly alleviate it. I only go to him at this location. The only constructive criticism I have for this spa is possibly doing a more in-depth training for the employees that are communicating with the clients over email. When I initially tried booking back in December with Cheng, they gave me the dates of when Cheng was 'available', but when I requested within those dates & times provided, he was apparently 'unavailable' which was quite confusing. I didn't end up booking the appointment then. But that would be my only complaint. Otherwise I'm very satisfied with this location's service.

My husband and I agreed, this was by far one of the best massages we have ever had. Yi and Helen were wonderful, professional and thorough. We will definitely request both of these technicians in the future!

Knowledgeable mt and great service

Best massage I have ever had. I will drive to see Robbie. I live 45 minutes away without traffic

I was highly dissatisfied with my massage yesterday. It felt very rushed and was very uncomfortable. The therapist’s technique was not professional (compared to other massage facilities). She used her elbows and was forceful instead of releasing muscle with hands/palm which is more comfortable and easier to tolerate. I felt she was stabbing my ribs with her elbow which is very uncomfortable whether you have tight muscles or not. I understand they may use other parts of their body to massage but that was not comfortable/appropriate use. She attempted to massage my scalp which felt very uncomfortable and strange, I’ve received better scalp massages at the salon while washing my hair. I couldn’t wait for this massage to end. We will not be back and will take our benefits else where.

The place is clean and comfortable and my therapist is the best.

Craig is a phenomenal therapist, the best I have had and consistently provides exceptional massages. The only downside was when I left the massage there was no one at reception as it was the end of the day and they had closed down the desk so I had to find my RMT receipt myself.

Just to note, I made my appointment by email and I always get a timely response. Judy's always been great and was the one who recommended I try the hot stone massage which has been effective in addressing some tension.