Hand and Stone

Rachel is the best therapist! She's always awesome, knows where I hold tension and does a great job of addressing those areas. Staff is also great. Things that need to be fixed: 1. The booking availability of 90 minute sessions is low, because they require a full 2 hour open window of the therapist's day. Needs to allow for bookings to occur on half-hour time slots to better accommodate for customers that want/need 90 minute sessions. 2. I've mentioned this numerous times before, and while things are getting better, it still needs to be fully addressed/fixed. Allow me to sign all the forms/waivers annually and keep them on file. Stop nagging me to sign a form every time I visit. Also, please stop even presenting me with a prenatal waiver form. I'm a man, and will never, ever, ever, ever be physically able to bear a child, so this is absolutely unnecessary to even ask me to sign. Corporate of Hand and Stone must be related to the Department of Redundancy Department. A little detailed focus on the Android app from a functionality perspective would be great. I'd be happy to discuss this with your development team on improvements in this area.

Love Laura! She does a great job. I enjoy talking to her as well. Feels like we’ve been friends for years.

Kyvan is an outstanding massage therapist. He has a thorough understanding of the body & how to address muscular issues. Mallory, Lead Receptionist, is warm, welcoming, knows her job and aims to please. She sets a great example for the reception desk team.

Have always loved the massages I receive from Jim, and I've been very happy with the facial technicians too, but I don't have their names.

Cynthia, my therapist was extremely knowledgeable about where to rub my muscle to relieve some pain that I was having

everything was done well and according to my expectations.

Very friendly and helpful staff at reception. Very calming atmosphere. Very good massage therapist.

The experience was good My neck is less pain and will come again definitely

The woman who checked me in was very nice and imformative. My therapist was wonderful and asked me about what I wanted. The therapist knows what she was doing and that was refreshing.

Very pleased with my facial. My skin looks great. Will go again soon.