Hand and Stone

1201 ratings
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Location

1130 South Michigan Ave,
Chicago, IL 60605

JB

By JB | 2/17/2024

From my first encounter with the receptionist, I experienced great customer service and felt very welcomed by all staff members. Even though I filled out all of the health and wellness questions beforehand as requested, the staff made sure that I understood by going over the entire questionnaire, again. That was definitely an extra layer of safety.

Natalie M.

By Natalie M. | 2/9/2024

The receptionist is always friendly and engaging. The last two appointments at this location I have had great massage therapist. Both listened to my problem areas and applied more pressure in those areas and focused on my overall experience.

Velvet

By Velvet | 2/4/2024

My esthetician was very knowledgeable and provided great customer service. The front desk staff were very courteous and efficient.

Bernard M.

By Bernard M. | 1/29/2024

LeSandra is an exceptional therapist! Over the past few months she has paid great attention to detail in understand my target areas and finding effective means to address the tightness or soreness I experience.

Anonymous

By Anonymous | 1/21/2024

Abby takes time to address my skin needs

Anonymous

By Anonymous | 1/15/2024

The receptionist was so friendly and welcoming, and helpful (I am a new customer). The massage therapist (Erica) listened when I told her which areas I wanted to focus on and checked in occasionally about how the pressure is, how I was feeling, etc. The experience overall was relaxing and I felt very comfortable with the staff and in the space.

Anonymous

By Anonymous | 1/13/2024

I am always very satisfied when I visit

TeTe

By TeTe | 1/5/2024

I felt completely relaxed. I could actually feel the difference from before and after my massage. The employees are beyond kind and helpful.

AG

By AG | 12/29/2023

Abbey my esthetician is amazing! She’s very thorough and I always enjoy my services. I appreciate that she is educational about the products she’s using.

Anonymous

By Anonymous | 12/29/2023

Receptionist and Therapist very helpful. Both were very friendly. Made me feel really comfortable. Will be back!