Murphy USA

New station and a high wind day. If there is going to be some wind breaks installed on the W. side, get it installed as soon as possible as the pumps are situated so that the customer will always be in wind. Being on top of a small hill does not help. Winter winds will be bad. Glad it is finally operational.

Better prices would be great! Some of your pumps did not work and had signs on them apologizing that was disappointing.

Gas prices suck-everywhere.

The way the gas station is set up makes it hard to get in and out when it's busy especially since Walmart has traffic going through to get to their parking area.

Gas is higher than others in the area

cashier fail to put lottery roll int machine

It seemed I was a interruption to the sales clerk. Like she had more important thing to do especially when I asked to get a lottery Ticket. As if she didn't have time for my business. I think she had friends there.

Pump not working. Attendant reset pump. Went to 3 pumps before pump finally worked. Attendant was very helpful resolving the problems.

I went to pay with samsung pay inside because it doesn't work on the outdoor card readers, the doors were unlocked, and I waited for 5 minutes but there wasn't a single employee present. I had to wait until the next day to get gas.

ON 11/03/17 I SELECTED REGULAR GRADE GAS BUT PUMP AUTOMATICALLY BY ITSELF WENT TO PREMIUM. I IMMEDIATELY STOPPED FILLING MY TANK. I THEN WENT TO ANOTHER PUMP BUT STILL HAD SAME PROBLEM. I HAVE BEEN A VERY LOYAL MURPHY CUSTOMER UP TO NOW. IT APPEARS THAT SOMEONE MAY HAVE ALTERED THE PUMPS (LOCAL OPERATORS) TO SELL MUCH HIGHER PRICED PREMIUM GAS INSTEAD OF LOWER PRICED REGULAR GAS. THE MURPHY LOCATION AT 1265 LAKE AVENUE, WOODSTOCK, ILLINOIS WAS CHARGING $3.48 GALLON FOR PREMIUM AND A MUCH LOWER PRICE ( IF I REMEMBER CORRECTLY $2.59 FOR REGULAR). IT APPEARS THAT SOMEONE IS RIPPING OFF THEIR CUSTOMERS BY DOCTORING THE PUMPS TO AUTOMATICALLY DISPENSE MUCH MORE EXPENSIVE PREMIUM GAS WHEN ALL I WANTED IS LOWER PRICED REGULAR GAS. AS A RESULT OF THIS APPARENT CON, I WILL NO LONGER BUY GAS AT ANY MURPHY GASOLINE STATIONS. AND IN ADDITION, I WILL TELL MY FAMILY AND FRIENDS ABOUT THIS INCIDENT SUGGESTING THAT THEY TOO NO LONGER PATRONIZE MURPHY GAS STATIONS. I AM DEEPLY DISAPPOINTED IN YOUR ACTIONS. I DON'T KNOW IF YOU WILL FOLLOWUP ON THIS...BUT YOU SHOULD AS YOU WILL LOSE OTHER CUSTOMERS OVER SUCH DECEIT AND VERY, VERY POOR BUSINESS PRACTICES.