Murphy USA

328 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

2500-B Daniel McCall Dr,
Lufkin, TX 75904

Mr. Dissatisfied

By Mr. Dissatisfied | 2/25/2017

Out of unleaded gasoline. Went in and talked to attendant and was advised to get a higher grade of fuel at same price. I scanned my debit card again and it still said the higher price of fuel not the lower price. Was agravated by that time, did not fill up.

HEB shopper

By HEB shopper | 11/21/2016

There were two attendants, one at each register. There was a man and a child in the line I was in; we were the only three people with purchases at the register. The cashier with no one purchasing anything in her line did not ask me to come to her register but found time to talk to another person.

jerry f

By jerry f | 10/25/2016

Have a Walmart credit card and it does not work at the pump but does work in the store. Also, I wanted to purchase a carton of Marlboro cigarettes. Big sign on the pump says guaranteed low price and guaranteed in stock. My cigarettes were not available. This is the third time this has happened in the last few months.

Jamie

By Jamie | 9/14/2016

Gas pump was being very slow. Trash sitting on the pump and beside the pump. Trash can was dirty and full. Small leak on the gas handle that dripped onto my vehicle. Bathrooms were out of tissue and the floor was wet. Inside the candy was in the wrong spot and also the Gatorade was mix matched. The counter was very crowded and the attendant was snappy and just trying to get people out of the store. Didn't feel welcomed at all. Will not be shopping here again nor my children and I will not refer people to this store or any Murphy USA.

Bob

By Bob | 6/17/2016

Pump was pumping less than 1 gallon in 3 minutes. At 30 gallons, that would take me 90 minutes to fill my tank. This was occasionally a problem with the old pumps at this location. This location just got a complete rework with new everything and this same problem still exists. That makes it a little disappointing. Also, having two pumps in line makes it difficult to get on the front pump when someone is on the back pump without a backup camera (which my 2005 model does not have) in your vehicle. Also, the person on the back pump has to back out if the person on the front pump is not finished in time, but cannot if they have someone waiting behind them. The old setup worked better. It is very, very nice to have diesel on every pump for us diesel customers! Thumbs up on this!

OliviaW

By OliviaW | 3/19/2017

The sign above the station listed the price of regular as $2.04. After I had pumped nearly 10 gallons, I saw that the pump was charging $2.44 per gallon. Pretty sure this is illegal.

Accustomed

By Accustomed | 8/20/2016

Bought paypal card loaded and she. We y to use it was no money and not actuve

Angie K

By Angie K | 7/4/2016

I used my debit card & now there are two transactions from Murphy one for the amount I purchased & another of $63.21 that I did not purchase