Embassy Suites Kansas City - Plaza

13 ratings

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Location

220 West 43rd St,
Kansas City, MO 64111

Yes

By Yes | 11/27/2015

It was ok

Jenh

By Jenh | 9/28/2015

Somewhat of a disappointing experience. Blow dryer was missing from my room, called the front desk to ask for one. 35 minutes later & 2 calls from the front desk to see if anyone had delivered another to my room and no one ever brought one. The upside is the follow through, but still no blow dryer. I had to use one from my colleague's room. Staff was apologetic, and I asked them to not charge my colleague for the bottled water used in her room, which they agreed to. Also, pretty sure there was mold on the bathroom ceiling. I had meant to mention the mold to them while we we there, but we running late due to the missing blow dryer. Breakfast as always is good, love the fresh omelettes.

LetsGoBlues

By LetsGoBlues | 8/16/2015

it was eh