Hand and Stone

When I got there the door was locked as they open at 9am but they told me to come 15 minutes early to fill out paper work. When the girl came to open the door she said hello and said I could have a seat in the reception area and went back to the desk which wasn’t a big deal, it was early, however other customers walked in after me and they began assisting them while I sat there patiently waiting. My massage therapist was fantastic! Very attentive to my troubled area, gave great suggestions and was extremely knowledgeable. When we got in the room and I was already on the table is when we realized the heated bed was not working, it was 28 degrees outside and I was stiff from being cold and looked forward to the heated bed. I marked off that I wanted to Lavender aromatherapy when I checked in and the receptionist did not relay this message.

I enjoyed the massage, but it was a little uneven. One foot was massaged the other was not. I also felt a little rushed at the end. It was enjoyable, I might like to try another therapist next time.

The appointment schedule process was a bit difficul-the person kept saying the wrong day and didn't really listen to me. That was pretty frustrating.

I felt the therapists motions were "rushed" and not very relaxing. I have had massages before with pressure but they were much more smooth and soothing.

The massage was good, but I've had better massages. My appointment did not start on time, however, the receptionist was very apologetic and did give me a free aromatherapy which was appreciated.

I would have liked more attention to legs & Feet and arms and hands

The monthly membership is a great way to get people in more frequently.

I enjoyed my massage and therapist did focus on areas we discussed in consultation. However, I prefer a more deep-tissue/myocardial release-type massage vs the primarily Swedish technique of Hand & Stone.

My massage was good but if I see this therapist again I will just need to communicate my preferences and concerns. I didn't care for the front of neck/throat massage. I actually got a headache after my massage. That does not mean she did not do a good job overall- just need more communication in the future.

It would have been nice to have a pre massage drink to hydrate and a post massage drink (like herb tea, iced or otherwise, with honey, mint ginger etc) to relax post massage. In fact a post massage area would be nice.