Hand and Stone

Everything was great, except even with the receptionist straightening out my account, I am still unable to get to my account online or in the app. It says it will email me a verification number and it never comes.

Very nice atmosphere when you walk in and customer service was very enjoyable and professional to work with. The person who did the facial was knowledgeable on the products and attentive to my needs.

All of the staff are very friendly, welcoming, and professional. The massage therapist was communicative and focused on my needs.

Jordan did an excellent job working on the areas we discussed. The pressure was great and my problem areas of neck/shoulders/lower back were addressed thoroughly. He is very professional.

Chelsea is great! She makes me feel so comfortable and always asks me for feedback which is important for an effective massage. Also, the people who work in reception are so friendly and welcoming.

Ember is always a delight to see. She takes great care of my skin and keeps me laughing during my visits. I trust her to upsell me on products that will be a good fit for me, not just a sales boost. I appreciate that this location, like the others I’ve visited, is kept clean and welcoming - it never feels shady like some other chain & local establishments I’ve visited have.

Esthetician Ember is the best. She is skilled at her craft and is personable and friendly.

My neck and shoulders felt completely relaxed after the massage. I felt like I was even standing taller. Tyler was excellent.

Jordan is very knowledgeable in the method of an effective massage. The receptionist was great. The wrapped presents in the treatment rooms were very festive though I know it was a lot of work.

The therapist professionally suggested a possible reason for some pain on the top of one of my feet, which my doctor did not address (or did not have enough time to address). Chelsea was sensitive to the amount of pressure. She moved to the area that was giving me more pain.