Hand and Stone

Appointments are really hard to get, part of reason why i wont be a member. Massage therapists are very nice but not enough pressure for the money i pay. Needs to be standard pressure..not asking for deep tissue but some pressure.

They don’t seem to have enough available massage therapists, once you get used to somebody you like they leave. The last massage therapist they gave me was horrendous I called and complained. I will most likely not be keeping my membership due to no good massage therapists on site plus having a medical issue.

I had a great massage, however my CBD oil add-on for $30 didn’t seem worth it.

Receptionist wasn’t completely sure about how to navigate online platform and how to enroll

Ambiance isn't as relaxing in the waiting room as my current spa.

membership prices are increasing too fast

The experience was fine. I enjoyed the massage.

The service was not explained right the first time

This was not my favorite therapist. I felt her technique was somewhat outdated. She also didn’t seem to have that intuitive sense to avoid bony areas as some therapists have.

While the massage was relaxing, I had asked to focus on my hips and lower back. The massage therapist did work on those parts but not for long enough or the right parts to relieve the tension I had with sore muscles. The therapist was wonderful but I guess I was just looking for relief in that area. I have had several massages elsewhere and they usually find the tight muscle and was able to feel relief.