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By Ac | 1/9/2015
A couple things went wrong on this visit.
By Jade P | 1/19/2015
Every time I have been here they have taken HOURS literally. Last time I waited four hours before I had to just get up and ask for my keys because my car hadn't even moved. Seriously my car hadn't moved in four hours while I sat there and did nothing. This time it took FIVE hours. It's absurd. I will never go back. They are severely overpriced, understaffed, under qualified, and unfriendly. It's honestly the most pathetic customer service I've ever received.
By Jade P | 10/15/2014
Sat and waited over two hours for an oil change only to never see my car be moved. At the end of my two hour wait I had to get up and ask for my keys back without an oil change because I had to leave and couldn't wait any longer. It was by far the worst experience I have ever had while getting a vehicle serviced. I had to wait over two hours for nothing because they still had no began to service my vehicle. Poor attentiveness, understaffed, overbooked, disrespectful, 100% terrible experience. Will NEVER go back.
