Hand and Stone

2443 ratings
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Location

13794 W. Waddell Road Suite 206,
Surprise, AZ 85379

Hickst

By Hickst | 1/23/2021

Friendly people and good service. The receptionist tried to provide for the extras requested. There was a misunderstanding, and everyone was very apologetic. They communicated their concerns and were very nice. Although there was no real resolution it was apparent they cared.

Tinak

By Tinak | 1/23/2021

Everybody went out of their way to make me feel welcome and comfortable. I have only had one other massage so my knowledge of things is minimal.

Andrea V

By Andrea V | 1/23/2021

Everyone was so friendly at this location. They were not pushy which I appreciate! The membership program was explained to me thoroughly and how I would benefit. Olivia did a great job on my facial and was very careful with my sensitive skin. She was customer oriented and made sure I was comfortable and relaxed. I really enjoyed the facial massage. My skin looked glowing when I was done.

Riley C

By Riley C | 1/23/2021

Lizzie my was amazing and took my needs into consideration with my massage. She made sure to focus on my lower back (as requested) and explained what I can do in the future to avoid pain/injuries there

Anonymous

By Anonymous | 1/23/2021

I look forward to my massages every month. Rachel is wonderful and always checks to make sure that I am comfortable and continues to check in with me during the course of the massage. I do wish that the waiting area was set off with screens or something so that it was a bit more peaceful and encouraged relaxation before the massage.

Anonymous

By Anonymous | 1/22/2021

Overall experience was great. Therapist listened to my needs and focused on areas requested. Only concern was the mask the therapist was wearing did not seem appropriate as it looked like mesh and not fully protective.

Jenn J

By Jenn J | 1/21/2021

Great massage, very relaxing, good value, calm environment, friendly staff.

Kim

By Kim | 1/21/2021

The massage therapist was very friendly. He used perfect pressure for relaxation and made me feel comfortable.

Lizbeth A

By Lizbeth A | 1/21/2021

Ulises was my therapist ,amazing therapist, great technique, worked out all my problem areas. I came out of the massage feeling much better then when i came in, I would highly recommend him

Cheryl-Lee

By Cheryl-Lee | 1/20/2021

I've been working with Wayne since the pandemic happened. He has gotten to know my needs very well. I love to try the different kinds of add-ons to my massage. Thank you Wayne!!